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The Blue Planet Aquarium has excellent access throughout and a great deal of effort has been made to ensure that all visitors enjoy the experience. There is a wealth of information about a wide variety of fish and their habitats and other creatures such as frogs.

Web visitors can use a fast tracking system which can be pre-booked on their website which avoids queueing at peak times.

Please note there is a static pathway in the aquatunnel as well as the moving section.

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Family Attraction Facilities

Assessed by Disabled Holiday Information

Arrival

• Designated Disabled car parking
• Hard surfaced car park
• Level/ramped wheelchair access to entrance
• Level/ramped wheelchair access into venue
• Concessionary fee for wheelchair user
• Concessionary fee for carer (carers/companions accompanying a wheelchair user go free)
• Easy access around ground floor/area of site
• Wheelchair access to gardens/grounds (access to outside eating area and otters via shop)
• Wheelchair access to other floors (wheelchair turning space in lift)

Toilets

• Wheelchair accessible toilet/toilets (x 3, one on ground floor, two on lower ground floor, one is adjacent to gents by cafe and one is by the entrance to aquatunnel)
• Room for carer/carers in accessible toilet
• Wheelchair turning space in accessible toilet
• Space for side transfer to toilet (right hand transfer on ground floor, left hand on lower ground floor)
• Grab rails in toilet
• Easy access to wash basin

Café/Shop

• Level/ramped access to shop
• Level/ramped access to café/tearoom
• Accessible counter/cutlery if self service
• Sufficient wheelchair access to tables
• Wheelchair accessible picnic area
• Wheelchair accessible picnic table/tables

Other

• Wheelchair loan/hire
• Hearing loop
• Special access to exhibits for visually impaired (There is a pool with access to allow touching of rays and fish)
• Wheelchair access to interactive exhibits (see photos)