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Dating back to 1865, The Chester Grosvenor and Spa is owned by and named after the family of the Duke of Westminster and is located in the heart of the historic city of Chester.

The hotel has one very spacious first floor designated accessible room with en-suite wetroom. The room has been specifically designed to be both accessible and of high specification.

N.B. The hotel's spa is entered via steps so is not accessible for wheelchair users.

For suggestions of accessible attractions to visit in the area please check out the Chester page on our DHI website.

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Hotel Facilities

Assessed by Disabled Holiday Information

Bedroom

• Double bed
• Twin beds (by prior request)
• Right hand transfer to bed
• Left hand transfer to bed
• Sufficient wheelchair access around bedroom (spacious)
• Adjoining room with connecting door for carer (double or twin by prior request)
• Put-u-up bed for carer (could be made available if required)
• Low level rail in wardrobe
• Tea/coffee making facilities at accessible height (fully stocked mini bar in room and a hospitality tray can be provided if requested)
• Electric sockets/hairdryer at accessible height
• Mirror at accessible height
• Emergency pull cord (and intercom in bedroom and bathroom)

Shower room

• Wheelchair accessible shower room (spacious)
• Wheelchair turning space in shower room
• Room for carer/carers in shower room
• Grab rails in shower room
• Easy access to wash basin
• Easy access to hand dryer/towels
• Portable shower chair
• Shower gel/soap dispensers at accessible height
• Shower controls reachable when seated
• Space for right transfer to toilet

On - site facilities

• Designated disabled car parking (there is a separate entrance to the hotel from the adjoining car park with valet parking, an accessible intercom and its own check-in desk (see photo))
• Level/ramped access into accommodation (There is a portable ramp for the hotel's front steps or a bell on the exterior of the adjacent Brasserie to summon assistance to gain access.)
• Low level check-in counter
• Easy access around ground floor
• Wheelchair access to other floors
• Lift controls at accessible height
• Wheelchair turning space in lift

Restaurant/Dining Area

• Level/ramped access to dining room (There is good access to the hotel's restaurant and the brasserie)
• Sufficient wheelchair access to tables

Equipment rental

• Mobility aids hire (can be arranged with prior request)
• Portable hoist hire (can be arranged with prior request)
• Wheelchair loan/hire (the hotel has a wheelchair available for guest's use)

Other

• Disabled emergency fire procedure