Disabled Holiday Information

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Premier Inn London City (Tower Hill)

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Contact Details

Premier Inn London City (Tower Hill)
24 Prescot Street
Phone: 0870 423 6498
Website: Visit Website

5 accessible rooms with level access showers and 4 with baths. Spacious rooms (room 58 extremely good) and quality of finish excellent.

Friendly and helpful staff.

Service lift can be made available for large electric wheelchair use.

Accessible toilet on lower ground floor adjacent to the dining area inadequate for wheelchairs. Recommend use of the ground floor toilet.

Vibrating pillow alarms available on request.

Hearing loop in lift.

Emergency pull cord can only be switched off in bathroom not at check in desk.

Room 58 has sofa bed and pull-out single bed for family/carer use.

Hotel Facilities

Assessed by Disabled Holiday Information
Assessed by Disabled Holiday Information


  • Accessible Double bed
  • Right hand transfer to bed (Can be arranged with prior notice.)
  • Left hand transfer to bed
  • Sufficient wheelchair access around bedroom
  • Adjoining room with connecting door for carer
  • Underneath bed clearance for portable hoist
  • Put-u-up bed for carer
  • Low level rail in wardrobe
  • Tea/coffee making facilities at accessible height
  • Electric sockets/hairdryer at accessible height
  • Mirror at accessible height (Full length mirror ok)

Shower room

  • Wheelchair accessible shower room
  • Wheelchair turning space in shower room
  • Room for carer/carers in shower room
  • Grab rails in shower room
  • Easy access to wash basin
  • Easy access to hand dryer/towels
  • Portable shower chair (Can be arranged)
  • Shower gel/soap dispensers at accessible height
  • Shower controls reachable when seated
  • Space for left transfer to toilet

On - site facilities

  • Designated disabled car parking
  • Level/ramped access into accommodation
  • Low level check-in counter
  • Easy access around ground floor
  • Wheelchair access to other floors (Lift will only accommodate manual and small electric wheelchairs)
  • Lift controls at accessible height
  • Emergency pull cord

Restaurant/Dining Area

  • Level/ramped access to dining room
  • Sufficient wheelchair access to tables
  • Accessible counter/cutlery if self service (Some areas of self service breakfast counter accessible (some not) but staff offered to serve.)

Equipment rental

  • Mobility aids hire (Can be arranged)
  • Portable hoist hire (Can be arranged)
  • Wheelchair loan/hire (Can be arranged)


  • Disabled emergency fire procedure (Evac chair in place, refuge area on each floor (1 hour fire wall).)